Our products are licensed and certified by the Saudi Standards, Metrology and Quality Organization, under the supervision of Dr. Hajar Al-Shafey.
Cancelation & Return Policy
We value your satisfaction and aim to provide a seamless shopping experience. Please review our policies below regarding cancellations, returns, refunds, and damaged items to ensure clarity and ease throughout your purchase journey.
Cancelation & Return Policy
Orders may only be canceled before they are shipped or marked for delivery. Once the order has been processed and dispatched, cancellations will no longer be possible. To request a cancellation, please reach out to us immediately after placing your order at info@wojoudi.com.
Return Policy
We accept returns under the following conditions:
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Products must be unopened, unused, and in their original packaging.
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Returns must be initiated within 21 days of receiving your order.
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Customers are responsible for return shipping costs. Kindly ensure the items are securely packaged to prevent damage during transit
Once your returned items are received and inspected, we will notify you via email and process your refund in line with our Refund Policy
Refund Policy
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Refunds are processed once a cancellation, return, or damaged item claim is approved.
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Refunds will be issued to your original payment method and typically take 5–10 business days to appear in your account.
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Processing times may vary depending on your bank or card provider.
If you have not received your refund within 15 business days after approval, please contact us at info@wojoudi.com for assistance.
Feel free to customize this further for any specific Najafi branding or additional policies!